Who We Match You With · ProFusion Installer Vetting

01 · The six gates

For every 100 who apply, about 23 earn a spot.

The bar isn't one credential, it's a stack of them. Each gate below is a binary: pass and you move forward, miss and you're out. Most companies fail at gates 4 and 5 (customer reviews and manufacturer certification). A few lose it at gate 6 because their state's rebate program wouldn't underwrite them. Everyone left at gate 7 carries a warranty we can stand behind.

Installer vetting funnel

Illustrative · per 100 applications

i.

100

Applied

ii.

82

Licensed, insured, bonded in their state

−18 verification failures

iii.

68

5+ years in business

−14 too new to have a track record

iv.

51

4.5★ and up across Google, BBB, Angi

−17 below the review threshold

v.

38

Manufacturer-certified in their specialty

−13 uncertified installers

vi.

29

Approved by their state's rebate program

−9 not on the state approved list

vii.

23

Warranty-backed workmanship

On your matching list

Of every 100 installers who apply, roughly 23 earn a spot on the ProFusion matching list.

And they have to re-earn it after every job.

Illustrative market of 100. Actual pass-rates vary by region and category, heating & cooling installers face a stricter gate at step v (manufacturer certification) than insulation crews, for example. The shape of the funnel, not the exact numbers, is what we're showing you here.

02 · What each gate actually checks

Six concrete checks, not a vibe.

Homeowners hear "vetted" a lot. Most of the time it means someone looked up a Google rating. Here's what ours actually verifies before we introduce you.

Gate ii · Licensed, insured, bonded

The paperwork has to be current, in their state.

We pull state licensing records quarterly and verify general liability, worker's comp, and bonding by policy number. An installer working across MA and RI needs to be current in both. If a policy lapses mid-year, they come off the list until it's reinstated.

Gate iii · 5+ years in business

Long enough to have seen a project go sideways, and fix it.

Any crew can do the first project well. We want to see the fifth, the tenth, the one where a duct didn't seat right and the homeowner called back. The threshold isn't about loyalty; it's about institutional memory.

Gate iv · 4.5★+ average across platforms

The pattern across Google, BBB, and Angi, not a cherry pick.

One platform is a data point; three is a pattern. We only count the three largest review sources in the installer's metro, and we weight recency, what the last 12 months of customers said matters more than a 2019 review glow-up.

Gate v · Manufacturer certification

The equipment maker trusts them, on paper.

Mitsubishi Diamond, Daikin Elite, NABCEP for solar, BPI for envelope. Certification means the warranty stays intact and the commissioning is done to spec. Uncertified installs void manufacturer coverage roughly 30% of the time.

Gate vi · State rebate-program approved

On the MassSave, Clean Heat RI, NHSaves, Efficiency Maine, Efficiency Vermont, or Energize CT list.

If your installer isn't approved by your state's rebate program, your rebate application gets denied, no matter how good the install was. We only match you with installers already on the relevant state's approved list. That's the difference between "they did a great job" and "they did a great job and you got the rebate."

Gate vii · Warranty-backed workmanship

A written warranty on the install, not just the equipment.

Equipment warranties come from the manufacturer; they cover the box. Workmanship warranties come from the installer; they cover whether the box was installed right. Our network minimum is a 2-year workmanship warranty on envelope work and 5-year on HVAC and solar. Most carry longer.

03 · If something still feels off

You can reject the match. No explanation required.

The "no, thanks" clause.

Vetting narrows the pool. It doesn't make the chemistry right. If the installer we introduce shows up for the home visit and something about the conversation doesn't sit well, their sales pressure, their explanations, the way they treat your partner, you tell us and we send the next installer on your list.

No forms. No justification. No awkward debrief. The whole point of being on our side of the table is that you don't have to spend your Saturday vetting the next one. We already did.

04 · What we put in writing

Two guarantees we'll actually stand behind.

Not every homeowner site that offers "matching" puts anything in writing about what happens after the match. These are ours, and they apply to every installer introduction we make.

Guarantee 01

We stand with you.

If something's off, you call us. We call them. You never chase your installer alone. Every dispute, every delay, every detail you're not happy with, we step in on your side until it's resolved.

Guarantee 02

We don't guess who we send.

The best installer for your home, not the nearest one. Every installer in our network earns their spot and keeps it. We score them after every job and re-weigh the match against your home, your upgrade, and your zip code.

You don't interview installers. We already did.